For decades, Indian hotels have maintained thick paper registers with hand-written guest entries, photocopied IDs, and manual Form-C submissions for foreign guests. This system is slow, error-prone, and increasingly non-compliant with digital India mandates.
The Shift to Digital KYC
The Ministry of Home Affairs and state police departments are increasingly requiring digital guest records. Hotels in Rajasthan, Goa, and Maharashtra already face mandatory online reporting. The rest of India is following quickly.
How Aadhaar Scanning Works
- Guest presents Aadhaar card at check-in
- Staff opens Bedlo app and taps 'Scan ID'
- Camera captures front and back of Aadhaar
- AI/OCR extracts: Name, Aadhaar number, Address, Gender, Date of Birth
- Data auto-fills the guest registration form
- For returning guests, the system auto-detects and pre-fills everything
Benefits Over Paper Registers
- Check-in time reduced from 5-7 minutes to under 30 seconds
- Zero transcription errors (no misread handwriting)
- Instant digital backup of all guest records
- Searchable guest database for repeat visitors
- Easy compliance with police reporting requirements
- Guest register downloadable as digital spreadsheet
Privacy & Compliance
Aadhaar data collected during check-in must be handled in compliance with the Aadhaar Act and applicable data protection laws. Guest data should be encrypted, access-controlled, and retained only for the legally required period.